HDFC financial institution clients going through hassle in doing UPI transactions

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HDFC Financial institution clients are getting frenzied over drawback in making UPI transactions. The purchasers are complaining about UPI transactions getting failed. They’re additionally boiling over inefficient customer support and lengthy ready throughout telephonic buyer care providers. On December 2, HDFC Financial institution Ltd has been ordered to halt launching new digital banking initiatives and freeze bank card issuance till the lender addresses the lapses that led to a sequence of glitches that inconvenienced hundreds of thousands of its web banking clients.

HDFC Financial institution’s CEO Sashidhar Jagdishan on Thursday assured current purchasers in a word posted on the financial institution’s web site, that there was no motive to fret. “You possibly can proceed to transact with the Financial institution with none concern,” he stated.

Jagdishan additionally stated that the financial institution with adjust to the regulator’s diktat.

HDFC Financial institution share worth dropped by 4.3% within the lat two days to shut at 1,381 on Thursday. Yr-to-date, the financial institution’s share has gained 8%.

Here is are some complaints tweeted by HDFC financial institution clients relating to failure of UPI transactions.

One buyer complained thebank declining UPI transactions for the previous three days even for a small quantity of 100.

Many HDFC Financial institution clients made comparable complaints on twitter.

One other financial institution buyer tweeted his frustration for being unable to register for UPI.

HDFC Financial institution’s CEO additionally hinted that a number of the financial institution’s “strategic digital initiatives” to enhance the expertise and introduce subsequent technology of cellular and web banking could also be delayed due to the RBI order.

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